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cisco video surveillance design guide

Written By Tuesday, November 16, 2021 Add Comment Edit

Table of Contents

Release Notes for Cisco Video Surveillance Manager, Release 7.14.4

What's New In This Release

Getting Started

Cisco Connected Safety and Security UCS Platform Series Servers

Upgrading from Previous Cisco VSM Releases

Recovery/Factory Image

Released Versions

Supported Devices

Supported Devices: Cisco

Supported Devices: Arecont

Supported Devices: Axis

Supported Devices: IQinVision

Supported Devices: Mobotix

Supported Devices: Panasonic

Supported Devices: Pelco

Supported Devices: Sony

Supported Devices: Vivotek

Supported Devices: Generic IP Cameras

Supported Devices: Analog Cameras

Device Models Validated in Cisco VSM as Generic IP Cameras

Clipping Support By Application

Obtaining and Installing Licenses

Understanding the Cisco VSM Software Types

Obtaining Cisco VSM Software

Caveats

Using the Software Bug Search Tool

Open Caveats

Resolved Caveats

Appendix

Related Documentation

What's New In This Release

Cisco VSM Release 7.14.4 includes bug fixes. See Resolved Caveats for more information.

  • Upgrade of VSM 7.14.0 to 7.14.4 is not supported from VSOM UI directly and to do so a patch has to be applied on the existing VSM 7.14.0. Instructions for applying the patch and upgrading from then on has been provided in the section Upgrading from Previous Cisco VSM Releases. Also, refer to Table 2 Upgrade Methods for more details.
  • Upgrade to 7.14.4 is not supported on the Cisco CSS UCS series servers CPS-UCS-1RU-K9 and CPS-UCS-2RU-K9
  • Upgrade to 7.14.4 is not supported for servers deployed on ESXi5.1
  • 7.14.4 has been tested on Internet Explorer 10 and higher, Chrome, Firefox browsers only.

Getting Started

Cisco VSM Release 7.14.4 is pre-installed on new servers, can be installed as a virtual machine, or used to upgrade an existing deployment.

See the following for more information:

  • Cisco Video Surveillance Manager: Install and Upgrade Guide
  • Cisco Connected Safety and Security UCS Platform Series Servers
  • Upgrading from Previous Cisco VSM Releases
  • Recovery/Factory Image

Upgrading from Previous Cisco VSM Releases

For complete instructions, see the Cisco Video Surveillance Manager: Install and Upgrade Guide.

Important notes before you upgrade:

1. Upgrade of VSM 7.14.0 to 7.14.4 is not supported from VSOM UI and to do so, a patch has to be applied on the existing VSM 7.14.0. Instructions on applying the patch is given below.

(Note: This procedure is not required to be followed for prior versions like 7.12.1 or earlier.)

  • Download the patch (Cisco_VSOM_7.14.0-325_CSCvs91271.zip) located at https://software.cisco.com/download/home/282976740/type/281933881/release/7.14.0
  • Transfer the patch to VSOM server at "/var" location.
  • SSH to VSOM server with root privileges and go to location where the patch is copied.
  • Unzip the patch using the command # unzip Cisco_VSOM_7.14.0-325_CSCvs91271.zip
  • Go to directory "CSCvs91271" using the command # cd CSCvs91271
  • Execute the install script as shown below #./install.sh
  • Once the patch is installed, VSOM service gets restarted and a message will be displayed as "Patch applied, and tomcat restarted".

Follow rest of the instructions to upgrade VSOM and servers mentioned in "Table 2, Row 1" below.

2. VSM with SAN storage has issues. Please see Appendix below before upgrade/install 7.14.4

3. SASD upgrade may fail in the following scenarios while upgrading VSM from 7.14.0 to 7.14.4.

3.1. Auto-upgrade Video Wall - In this scenario, the SASD video wall upgrade fails and the download process get stuck indefinitely.

3.2. Downloading SASD after connecting to VSOM - In this scenario, when the user clicks on the 'download' option after connecting to the upgraded VSOM from SASD, the download process gets stuck forever

WORKAROUND
Install SASD by following the download and install instructions present in the user guide under section "Installing the Application Suite."

Upgrade methods

The following table describes the upgrade methods based on how old your server's current release is.

Table 2 Upgrade Methods

Upgrading From...

Upgrade Method

More Information

Upgrade from version 7.14.1, 7.14.2, or 7.14.3 to 7.14.4

For direct upgrade from 7.14.1,7.14.2, or 7.14.3 to 7.14.4 using.zip upgrade, please follow the steps mentioned in next column. (Prerequisite: VSOM/VSF needs to be upgraded first)

For VSOM and associated servers.

1. blank.gif Upgrade VSOM/VSF server:
Login to CDAF UI of VSOM/VSF server and upload.zip upgrade file and install.

2. blank.gif Upgrade associated Media servers:
Login to VSOM and upload.zip file.

Copy to servers and install. Cisco Video Surveillance Manager: Install and Upgrade Guide

Upgrade from version 7.14.0 to 7.14.1 or 7.14.2 or 7.14.3 or 7.14.3 or 7.14.4

For Direct upgrade from 7.14.0 to 7.14.1 or 7.14.2 or 7.14.3 or 7.14.4 using.zip upgrade file, apply the patch first as mentioned in previous section and then upgrade the servers.

For VSOM and associated servers.

3. blank.gif Upgrade VSOM/VSF server:
Login to CDAF UI of VSOM/VSF server and upload.zip upgrade file and install.

4. blank.gif Upgrade associated Media servers:
Login to VSOM and upload.zip file.

5. blank.gif Copy to servers and install. Cisco Video Surveillance Manager: Install and Upgrade Guide

From the previous 2 releases

Directly upgrade the system software on the server using a .zip upgrade file that includes all required software packages.

Upgrades can be performed on Cisco VSM virtual machines (VMs) and on Cisco Video Surveillance servers.

Supported servers include:

  • CPS-UCSM4-1RU-K9 / CPS-UCSM4-2RU-K9
  • KIN-UCSM5-1RU-K9 / KIN-UCSM5-2RU-K9

Cisco Video Surveillance Manager: Install and Upgrade Guide

See "System Software: Direct Upgrades".

  • Upgrades are supported on physical or virtual servers running the RHEL 6.9 operating system. (For the servers running VSM versions 7.10.x and below, first upgrade to 7.11 or 7.12 and then to 7.14.4.)
  • Upgrades are not supported on servers running the RHEL5 and SUSE operating systems.
  • The CIVS platform is not supported and cannot be upgraded to VSM 7.7 or higher.
  • Upgrade to 7.14.4 is not supported on the Cisco CSS UCS series servers CPS-UCS-1RU-K9 and CPS-UCS-2RU-K9
  • Upgrade to 7.14.4 is not supported for servers deployed on ESXi5.1

Release 7.6 and later

(except for 2 most recent releases)

Backup and restore to a new server

For example, backup the configuration and data from a release 7.9 server and restore it to a new release 7.14 server.

NOTE - Only backups that include configuration+ historical data are supported for upgrades. Configuration-only backups are not supported and will cause a config mismatch in the cameras

Cisco Video Surveillance Manager: Install and Upgrade Guide

(see "Upgrade Procedure Summary")

This method was introduced in release 7.10

Release 7.2 and earlier

For older releases, first upgrade to 7.6 then upgrade to latest version.

See the following for your release:

  • Cisco Video Surveillance Manager: Install and Upgrade Guide
  • Cisco Video Surveillance Management Console Administration Guide
  • Release Notes for Cisco Video Surveillance Manager

Platform Notes

  • Release 7.0 was pre-installed on the Cisco Multiservices Platform (Cisco MSP) servers, including the CPS-MSP-1RU-K9 and CPS-MSP-2RU-K9.
  • Release 7.2 to Release 7.7 was pre-installed on the CPS-UCS-1RU-K9 and CPS-UCS-2RU-K9 Cisco CSS UCS series servers.

–blank.gif The CIVS platform is not supported and cannot be upgraded to VSM 7.7 or later.

  • Release 7.7 to 7.11.1 is also pre-installed on the Cisco CSS UCS series servers:

–blank.gif CPS-UCSM4-1RU-K9 / Cisco CPS UCSM4 2RU

  • Release 7.11.1 and higher is also pre-installed on the Cisco CSS UCS series servers:

–blank.gif KIN-UCSM5-1RU-K9 / KIN-UCSM5-2RU-K9

  • Release 7.14.4 is not supported on the Cisco CSS UCS series servers

–blank.gif CPS-UCS-1RU-K9 and CPS-UCS-2RU-K9

  • Release 7.14.4 is not supported on ESXi5.1

note.gif

Note blank.gif Virtual Machine (VM) installations can also be upgraded using the Cisco VSM Management Console. Upgrades are supported from release 7.11 or higher on the RHEL 6.10 and 7 operating systems. See Cisco Video Surveillance Virtual Machine Deployment and Recovery Guide for UCS Platforms for more information.

Recovery/Factory Image

You can also create a bootable USB flash drive that can be used to recover an installation or perform a a factory installation of Cisco VSM Release 7.14.4 on a supported physical server that shipped with Cisco VSM Release 7.14.3 pre-installed. This includes KIN-UCSM5-1RU-K9 and KIN-UCSM5-2RU-K9.

For more information, see Cisco Video Surveillance Manager: Install and Upgrade Guide

Released Versions

Cisco VSM Release 7.14.4 is released with Cisco_VSM-7.14.4-12i. The component package versions are:

  • Cisco_CDAF-7.14.4-12.noarch
  • Cisco_VSMS-7.14.4-018d.x86_64
  • Cisco_VSBase-7.14.4-018d.x86_64
  • Cisco_VSF-7.14.4-12.noarch
  • Cisco_MetaDataService-7.14.4-018d.x86_64
  • Cisco_GeoServer-7.14.4-1.noarch
  • Cisco_VSDrivers-7.14.4-018d.x86_64
  • Cisco_DashCast-7.14.4-018d.x86_64
  • Cisco_AMQBroker-7.14.4-1.noarch
  • Cisco_SASD-7.14.4-3.noarch
  • Cisco_VSRecorder-7.14.4-018d.x86_64
  • Cisco_Tomcat-7.0.109-1.el7.noarch
  • Cisco_MPClient-7.14.4-3.noarch
  • Cisco_VSMUpgrade-7.14.4-018d.x86_64
  • Cisco_VSMUpgrade-7.12.1-006d.i686
  • Cisco_VSOM-7.14.4-12.x86_64
  • Cisco_VSTools-7.14.4-018d.x86_64

Supported Devices

The following sections provide information about the devices that this version of Cisco VSM supports:

  • Supported Devices: Cisco
  • Supported Devices: Arecont
  • Supported Devices: Arecont
  • Supported Devices: IQinVision
  • Supported Devices: Mobotix
  • Supported Devices: Panasonic
  • Supported Devices: Pelco
  • Supported Devices: Sony
  • Supported Devices: Vivotek
  • Supported Devices: Generic IP Cameras
  • Supported Devices: Analog Cameras
  • Device Models Validated in Cisco VSM as Generic IP Cameras

Supported Devices: Cisco

Table 3 through Table 9 provide information about Cisco devices supported in this release:

  • Cisco 2400/2500, 2600, 2800, and 2900 Series
  • Cisco 3000 Series
  • Cisco 4000 Series and 5000 Series
  • Cisco 6000 Series
  • Cisco 7000 Series
  • Cisco 8000 Series
  • Cisco CIVS-SENC-4P and CIVS-SENC-8P

Table 3 Cisco 2400/2500, 2600, 2800, and 2900 Series

Basic functionality such as streaming and recording are supported. Any features that require a firmware upgrade are not supported.

Model

FW Version for Release 7.14 Compatibility 1

Video Format

Media Types

Audio

Dual Stream

Motion Detection

Firmware Upgrade

Privacy Mask

Edge Storage

Camera App Min. FW Version

2400 Series

Minimum: 2.5.2.2

Latest: 2.10.0

NTSC/PAL

MPEG-4

MJPEG

NA

Yes

Yes

Yes

No

No

NA

2500 Series

Minimum: 2.5.2.2

NTSC / PAL

MPEG-4

MJPEG

Yes

Yes

Yes

Yes

No

No

NA

2600 Series

Minimum: 4.4.2

NTSC / PAL

H.264
MJPEG-4

MJPEG

Yes

Yes

Yes

Yes

No

No

NA

2830

Minimum: 2.0.3

Latest: 2.12.22.12.2

NTSC

H.264 MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

2.5.0

2835

Minimum: 2.0.3

Latest: 2.12.2

PAL

H.264 MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

2.5.0

2900 Series

Minimum: 1.6.8

NTSC / PAL

H.264 MJPEG

Yes

Yes

Yes

Yes

No

No

NA

1.The minimum firmware is required for video streaming and recording functionality.

Table 4 Cisco 3000 Series

Model

FW Version for Release 7.14 Compatibility 2

Video Format

Media Types

Audio

Dual Stream

Motion Detection

Firmware Upgrade

Privacy Mask

Edge Storage

Camera App Min. FW Version

3050

Minimum: 2.6.0

Latest: 2.12.2

NTSC/PAL

H.264 MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

2.7.0

3421V

Minimum: 2.0.3

Latest: 2.10.0

NTSC / PAL

H.264
MJPEG

No

Yes

Yes

Yes

Yes

Yes

2.5.0

3520

Minimum: 2.0.3

Latest: 2.10.0

NTSC / PAL

H.264
MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

2.5.0

3530

Minimum: 2.0.3

Latest: 2.12.2

NTSC / PAL

H.264 MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

2.5.0

3535

Minimum: 2.0.3

Latest: 2.10.0

NTSC / PAL

H.264 MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

2.5.0

3620

Minimum: 2.7.1

Latest: 2.12.2

NTSC / PAL

H.264 MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

2.7.0

3630

Minimum: 2.7.1

Latest: 2.12.2

NTSC / PAL

H.264 MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

2.7.0

2.The minimum firmware is required for video streaming and recording functionality. The latest firmware may be required to support new features, as indicated in the feature columns or descriptions. For more information, including caveats and supported features, see the release notes for the camera model and firmware version.

Table 5 Cisco 4000 Series and 5000 Series

Basic functionality such as streaming and recording is supported. Any features that require a firmware upgrade are not supported.

Model

FW Version for Release 7.14 Compatibility 3

Video Format

Media Types

Audio

Dual Stream

Motion Detection

Firmware Upgrade

Privacy Mask

Edge Storage

Camera App Min. FW Version

4300

Minimum: 2.4.2-289

NTSC / PAL

H.264 MJPEG

Yes

Yes

Yes

Yes

No

No

N/A

4300E

Minimum: 3.2.3-218

NTSC / PAL

H.264 MJPEG

Yes

Yes

Yes

Yes

No

No

N/A

4500

Minimum: 2.4.2-289

NTSC / PAL

H.264 MJPEG

Yes

Yes

Yes

Yes

No

No

N/A

4500E

Minimum: 3.2.3-218

NTSC / PAL

H.264 MJPEG

Yes

Yes

Yes

Yes

No

No

N/A

5000 Series

Minimum: 1.6.17

NTSC

H.264 MJPEG

NA

Yes

Yes

Yes

No

No

N/A

3.The minimum firmware is required for video streaming and recording functionality.

Table 6 Cisco 6000 Series

Model

FW Version for Release 7.14 Compatibility 4

Video Format

Media Types

Audio

Dual Stream

Motion Detection

Firmware Upgrade

Privacy Mask

Edge Storage

Camera App Min. FW Version

6000P

Minimum: 2.0.3

Latest: 2.12.2

NTSC / PAL

H.264

MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

2.5.0

6020

Minimum: 2.0.3

Latest: 2.12.2

NTSC / PAL

H.264

MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

2.5.0

6030

Minimum: 2.0.3

Latest: 2.12.2

NTSC / PAL

H.264

MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

2.5.0

6050

Minimum: 2.0.3

Latest: 2.12.2

NTSC / PAL

H.264

MJPEG

No

Yes

Yes

Yes

Yes

Yes

2.5.0

6400

Minimum: 2.0.3

Latest: 2.12.2

NTSC / PAL

H.264

MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

2.5.0

6400E

Minimum: 2.0.3

Latest: 2.12.2

NTSC / PAL

H.264

MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

2.5.0

6500PD

Minimum: 2.5.1

Latest: 2.12.2

NTSC / PAL

H.264

MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

2.5.1

6620

Minimum: 2.7.1

Latest: 2.12.2

NTSC / PAL

H.264

MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

2.7.0

6630

Minimum: 2.7.1

Latest: 2.12.2

NTSC / PAL

H.264

MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

2.7.0

6930

Minimum: 2.0.3

Latest: 2.12.2

NTSC / PAL

H.264

MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

2.5.0

4.The minimum firmware is required for video streaming and recording functionality. The latest firmware may be required to support new features, as indicated in the feature columns or descriptions. For more information, including caveats and supported features, see the release notes for the camera model and firmware version.

Table 7 Cisco 7000 Series

Model

FW Version for Release 7.14 Compatibility 5

Video Format

Media Types

Audio

Dual Stream

Motion Detection

Firmware Upgrade

Privacy Mask

Edge Storage

Camera App Min. FW Version

7030

Minimum: 2.0.3

Latest: 2.12.2

NTSC / PAL

H.264

MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

2.5.0

7030E

Minimum: 2.0.3

Latest: 2.12.2

NTSC / PAL

H.264

MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

2.5.0

7070

Minimum: 2.6.0

Latest: 2.12.2

NTSC / PAL

H.264

MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

2.7.0

7530PD

Minimum: 2.5.1

Latest: 2.12.2

NTSC / PAL

H.264

MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

2.5.1

5.The minimum firmware is required for video streaming and recording functionality. The latest firmware may be required to support new features, as indicated in the feature columns or descriptions. For more information, including caveats and supported features, see the release notes for the camera model and firmware version.

Table 8 Cisco 8000 Series

Model

FW Version for Release 7.14 Compatibility 6

Video Format

Media Types 7

Dual Stream

Motion Detection 8

Firmware Upgrade

Privacy Mask4

Edge Storage

Audio

Camera App Support

8020

Minimum: 1.0.2

Latest: 1.0.9-11

NTSC / PAL

H.265 /

H.264

MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

G.711 pcmu

Yes

8030

Minimum: 1.0.2

Latest: 1.0.9-11

NTSC / PAL

H.265 /

H.264

MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

G.711 pcmu

Yes

8070

Minimum: 1.0.2

Latest: 1.0.9-11

NTSC / PAL

H.265 /

H.264

MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

G.711 pcmu

Yes

8400

Minimum: 1.0.2

Latest: 1.0.9-11

NTSC / PAL

H.265 /

H.264

MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

G.711 pcmu

Yes

8620

Minimum: 1.0.2

Latest: 1.0.9

NTSC / PAL

H.265 /

H.264

MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

G.711 pcmu

Yes

8630

Minimum: 1.0.2

Latest: 1.0.9

NTSC / PAL

H.265 /

H.264

MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

G.711 pcmu

Yes

8930

Minimum: 1.0.2

Latest: 1.0.9

NTSC / PAL

H.265 /

H.264

MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

G.711 pcmu

Yes

8000P

Minimum: 1.0.2

Latest: 1.0.9

NTSC / PAL

H.265 /

H.264

MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

G.711 pcmu

Yes

6.The minimum firmware is required for video streaming and recording functionality. The latest firmware may be required to support new features, as indicated in the feature columns or descriptions. For more information, including caveats and supported features, see the release notes for the camera model and firmware version.

7.Camera mode SHOULD be 5MP while adding to VSOM to support all resolutions.

Table 9 Cisco CIVS-SENC-4P and CIVS-SENC-8P

Model

FW Version for Release 7.14 Compatibility 9

Video Format

Media Types

Audio

Dual Stream

Motion Detection

Firmware Upgrade

Privacy Mask

Edge Storage

Camera App Support

CIVS-
SENC-4P

(encoder)

Minimum: V1.2.0-4

NTSC / PAL

H.264 MPEG-4 MJPEG

Yes

Yes

Yes

Yes

No

No

No

CIVS-
SENC-8P

(encoder)

Minimum: V1.2.0-4

NTSC / PAL

H.264 MPEG-4 MJPEG

Yes

NA

Yes

Yes

No

No

No

9.The minimum firmware is required for video streaming and recording functionality. The latest firmware may be required to support new features, as indicated in the feature columns or descriptions. For more information, including caveats and supported features, see the release notes for the camera model and firmware version.

Additional Notes on Cisco Devices

  • Cisco 4500 and 4500E support video analytics.
  • Cisco 5000 series does not support motion detection at video bit-rates above 4,000 (4 Mbps). The "H" video preset in Templates has been chosen to not exceed this, so motion detection will work.
  • The Cisco 5000 and 2900 camera series do not allow changes to the authentication settings (username/password) or networking settings (DHCP/Static, DNS, etc.) through Cisco VSM. These values can only be changed using the camera web interfaces.
  • Focus, Auto Focus and Zoom support are not available for Cisco 6000P, 3421V, 3520, 3530, 3535, and 3050 camera models.
  • When Cisco VSM manages a Cisco 6930, 2830, or 2835 camera, it automatically enables the HTTP protocol on the camera and uses this protocol to send PTZ commands to the camera. Other configuration commands continue to use the HTTPS protocol.
  • The Cisco 2830, 2835, 3000 series, 6000 series and 7030 cameras now support MJPEG primary streams.
  • Cisco 3421V and 6050 cameras do not support Contact Closure, Cisco 7030 camera supports 3 input ports. All other Cisco 3000, 6000, 8000 series cameras support 1 input port.
  • In PTZ Tour Configuration, the configured transition time configured includes the time that it takes the camera to move from the one preset position to the next preset position in addition to the time that the camera is expected to stay in the preset position. If the transition time is configured to a value that is less than the time that it takes the camera to move from one preset position to the next, the camera moves between the first and second presets positions only, instead of touring between all preset positions that are configured in the tour.
  • The minimum firmware version required to support camera applications is 2.5.0-10.
  • The minimum firmware version required to support connected edge storage is 2.0.

Supported Devices: Arecont

Table 10 provides information about Arecont devices that this Cisco VSM release supports.

Table 10 Supported Arecont Cameras

Model

Type

Supported FW Version

Media Types

Dual Stream

Motion Detection

Firmware Upgrade

AV2115

2MP IP Camera

65218

H.264 MJPEG

Yes

Yes

No

AV5155

5MP IP Camera

65152

H.264 MJPEG

Yes

Yes

No

AV5115

5MP IP Camera

65220

H.264 MJPEG

Yes

Yes

No

AV10XX5

10MP IP Camera

65218, 65202

H.264 MJPEG

Yes

Yes

No

AV8185DN

4 Sensor 2MP Panoramic IP Camera

65183, 65192

H.264 MJPEG

Yes

Yes

No

AV8365DN

4 Sensor 2MP Panoramic IP Camera

65170

H.264 MJPEG

Yes

Yes

No

AV12186DN

4 Sensor 3MP Panoramic IP Camera

65184

H.264 MJPEG

Yes

Yes

No

AV20365DN

4 Sensor 5MP Panoramic Camera

65170

H.264 MJPEG

Yes

Yes

No

AV20185DN

4 Sensor 5MP Panoramic Camera

65183, 65200

H.264 MJPEG

Yes

Yes

No

Additional Notes on Arecont Devices

  • AV20185, AV20365, AV12186, AV8365 and AV8185 are 4-channel IP cameras. In order to support multiple video channels from a single device, Cisco VSM 7 models these devices as "Encoders".
  • Arecont devices have not yet been qualified to support redundancy in Cisco VSM 7.
  • Secondary streams are not supported in H, M, L template settings for Arecont Devices. However secondary stream can be configured using Custom templates.
  • Arecont cameras divide the Maximum FPS the camera supports by the number of streams. This could result in lower FPS when both primary and secondary streams are configured for these cameras.
  • Arecont AV10XX5, AV5115, AV2115 support VBR and multicast streaming.
  • There is a restriction with motion detection for Arecont multi-sensor cameras. False motion events are generated if both half and full resolution size images are requested simultaneously using Cisco VSM or Arecont Camera Web Interface or a third party Media Player.

Supported Devices: Axis

Table 11 , Table 12 , and Table 13 provide information about Axis devices supported in this release.

Table 11 Supported Axis Cameras

Model

Type

Supported

Firmware

Version 10

Video

Format

Media

Types

Video Ports

Dual

Stream

Motion

Detection

Max Motion Window

Audio

PTZ

Q6000-E

Encoder

6.40.1

NTSC/

PAL

H264/

MJPEG

4

Yes

Yes

10

No

No

P3717-PLE

Encoder

9.40.1

NTSC/PAL

H264/

MJPEG

4

Yes

Yes

10

No

No

P3707-PE

Encoder

6.50.1.3

NTSC/ PAL

H264/

MJPEG

4

Yes

Yes

10

No

No

Q6052-E

IP Camera

7.20.1

NTSC/ PAL

H264/

MJPEG

1

Yes

Yes

10

No

Yes

P1428E

IP Camera

6.50.2

NTSC/ PAL

H264/

MJPEG

1

Yes

Yes

10

No

No

Q1659

IP Camera

6.56.1

NTSC/ PAL

H264/

MJPEG

1

Yes

Yes

10

Yes

No

10.The minimum firmware is required for video streaming and recording functionality. The latest firmware may be required to support new features, as indicated in the feature columns or descriptions. For more information, including caveats and supported features, see the release notes for the camera model and firmware version.

Table 12 Supported Axis Encoders

Model

Type

Supported

Firmware

Version 11

Video

Format

Media

Types

Video Ports

Dual

Stream

Motion

Detection

Audio

Firmware

Upgrade

Zoom to Region

P7224

Encoder

5.51.2.7

NTSC/

PAL

H264/

MJPEG

4

Yes

Yes

Yes

Yes

No

P7216

Encoder

5.51.6

NTSC/

PAL

H264/

MJPEG

16

Yes

Yes

Yes

Yes

No

Q7424-R MK II

Encoder

5.51.3.2

NTSC/ PAL

H264/

MJPEG

4

Yes

Yes

Yes

Yes

No

Q7436

Encoder

6.30.1

NTSC/ PAL

H264/

MJPEG

6

Yes

Yes

No

Yes

No

11.The minimum firmware is required for video streaming and recording functionality. The latest firmware may be required to support new features, as indicated in the feature columns or descriptions. For more information, including caveats and supported features, see the release notes for the encoder model and firmware version.

Table 13 provides information about additional Axis devices that this Cisco VSM release supports.

Table 13 Additional Supported Axis Devices

Model

Type

Supported FW Version

Video Format

Media Types

Audio

Dual Stream

Stream Mirroring

Motion Detection

Firmware Upgrade

Zoom to Region

233D

IP Camera

4.48.4

NTSC / PAL

MPEG-4 MJPEG

Yes

Yes

Yes

Yes

Yes

No

243SA

Encoder

4.45

NTSC / PAL

MPEG-4 MJPEG

Yes

Yes

Yes

Yes

Yes

No

241Q

Encoder

4.47.5

NTSC PAL

MPEG-4 MJPEG

No

Yes

Yes

Yes

Yes

No

241S

Encoder

4.40

NTSC PAL

MPEG-4 MJPEG

No

Yes

Yes

Yes

Yes

No

243QBlade

Encoder

4.46.1

NTSC / PAL

MPEG-4 MJPEG

NA

Yes

Yes

Yes

Yes

No

247S

Encoder

4.42

NTSC / PAL

MPEG-4 MJPEG

Yes

Yes

Yes

Yes

Yes

No

F44

Encoder

6.50.1.2

NTSC / PAL

MPEG-4 MJPEG

Yes

Yes

Yes

Yes

Yes

No

M3006

IP Camera

5.55.1.2

NTSC

H.264
MJPEG

No

Yes

Yes

Yes

Yes

No

M3007

Panoramic Camera

5.40.13.2

NTSC

H.264
MJPEG

No

Yes

Yes

Yes

Yes

No

P1214

IP Camera

5.40.12.3

NTSC

H.264
MJPEG

No

Yes

Yes

Yes

Yes

No

P1353

IP Camera

5.40.19.1

NTSC

H.264
MJPEG

Yes

Yes

Yes

Yes

Yes

No

P3301

IP Camera

5.40.92

NTSC

H.264
MJPEG

Yes

Yes

Yes

Yes

Yes

No

P3364

IP Camera

5.40.17.1

NTSC

H.264
MJPEG

Yes

Yes

Yes

Yes

Yes

No

P3367

IP Camera

6.50.1.3

NTSC / PAL

H.264
MJPEG

Yes

Yes

Yes

Yes

Yes

No

P3915

IP Camera

5.55.3

NTSC

H.264
MJPEG

Yes

Yes

Yes

Yes

Yes

No

P7214

Encoder

5.50.2

NTSC / PAL

H.264
MJPEG

Yes

Yes

Yes

Yes

Yes

No

Q1604

IP Camera

5.50.3

NTSC

H.264
MJPEG

Yes

Yes

Yes

Yes

Yes

No

Q3708

IP Camera

5.95.4.1

NTSC/ PAL

H264/

MJPEG

Yes

Yes

Yes

Yes

Yes

No

Q6045

IP Camera

5.55.11

NTSC

H.264
MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

Q7401

Encoder

5.50.2

NTSC / PAL

H.264
MJPEG

Yes

Yes

Yes

Yes

Yes

No

Q7404

Encoder

5.50.2

NTSC / PAL

H.264
MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

Q7406

Encoder

5.11.1

NTSC / PAL

H.264
MJPEG

N/A

Yes

Yes

Yes

Yes

Yes

Q7424

Encoder

5.50.02

NTSC / PAL

H.264
MJPEG

Yes

Yes

Yes

Yes

Yes

Yes

Q3617-VE

IP Camera

9.30.1

NTSC/ PAL

H264/

MJPEG

Yes

Yes

Yes

Yes

Yes

No

Q3615-VE

IP Camera

9.30.1

NTSC/ PAL

H264/

MJPEG

Yes

Yes

Yes

Yes

Yes

No

Q8742-E

IP Camera

7.15.4.1

NTSC/ PAL

H264/

MJPEG

Yes

Yes

Yes

Yes

Yes

No

Additional Notes on Axis Devices

  • Axis P3301 IP camera and Q7401, Q7404, and Q7406 encoders have been qualified to support redundancy in Cisco VSM 7.0.1.
  • Axis 233D supports contact closure configuration and events.
  • Support for 0.1fps MJPEG stream for all supported Axis models.

The following table documents the various Field-Of-Views supported for the Axis M3007 panoramic cameras and support for PTZ and Motion Detection for these Field-Of-Views.

Table 14 Axis M3007,M3037 Options

Model

Field Of View

PTZ

Motion Detection

Axis M3007

Axis M3037

360° view

No

Yes

Panoramic view (180 degree view)

No

No

Double Panoramic view(2 panoramic view of 180 degree)

No

No

Quad view (view area 1,2,3,4)

No

No

View Area 1

Yes

No

View Area 2

Yes

No

View Area 3

Yes

No

View Area 4

Yes

No

The Axis M3007 and M3037 camera allows the user to configure various mounting options directly in the camera web interface that affects the possible values for Field-Of-Views that can be configured on the camera. The table below provides this mapping:

Table 15 Axis M3007 and Axis M3027 Field-Of-View Options

Field of View /

Mount Point

Wall

Ceiling

Desktop

360 Degree View

Yes

Yes

Yes

Panoramic View

Yes

Yes

Yes

Double Panoramic View

No

Yes

Yes

Quad View

No

Yes

Yes

View Area 1/2/3/4

Yes

Yes

Yes

Supported Devices: IQinVision

Table 16 provides information about IQinVision devices that this Cisco VSM release supports.

Table 16 Supported IQinVision Devices

Model

Type

Supported FW Version

Video Format

Media Types

Audio

Dual Stream

Stream Mirroring

Motion Detection

Firmware Upgrade

IQ032SI-V11

IP Camera

V3.4/5

NTSC

H.264

No

No

No

Yes

Yes

IQM32NE-B5

IP Camera

V3.4/5

NTSC

H.264

No

No

No

Yes

Yes

IqeyeA35N

IP Camera

V3.4/5

NTSC

H264

No

No

No

Yes

Yes

Iqeye765N

IP Camera

V3.4/5

NTSC

H264

No

No

No

Yes

Yes

Iqeye755

IP Camera

V3.1/2

NTSC

MJPEG

No

No

No

Yes

Yes

Additional Notes on IQinVision Devices

  • IQinVision devices have not yet been qualified to support redundancy in Cisco VSM 7.
  • Support configuring NTP on the IQinVision cameras to synchronize with their Cisco VSM Media Server.
  • Added support for Firmware upgrade for all supported models.
  • Added support for Camera Discovery for H.264 models.

Supported Devices: Mobotix

Table 17 provides information about Mobotix devices that this Cisco VSM release supports.

Table 17 Supported Mobotix Devices

Model

Type

Supported FW Version

Video Format

Media Types

Audio

Dual Stream

Motion Detection

Firmware Upgrade

x10

IP Camera

MX-V4.x

NTSC

MPEG-4 MJPEG

No

No

No

No

Additional Notes on Mobotix Devices

  • Moboitx M10 and D10 IP cameras running with M10 series firmware work with the x10 Model.
  • Mobotix devices are not qualified to support redundancy in Cisco VSM 7.

Supported Devices: Panasonic

Table 18 provides information about Panasonic devices that this Cisco VSM release supports.

Table 18 Supported Panasonic Devices

Model

Type

Supported FW Version

Video Formats

Media Types

Audio

Dual Stream

Motion Detection

Firmware Upgrade

NP 244

IP Camera

1.80 E4

NTSC

MPEG-4 MJPEG

NA

No

Yes

No

NS 202A

IP Camera

2.74P0

NTSC

MPEG-4 MJPEG

No

No

Yes

No

NP 304

IP Camera

1.64E0_1.06

NTSC

MPEG-4 MJPEG

No

No

Yes

No

SW 458

Panoramic Camera

1.42

NTSC

H.264, MJPEG

No

Yes

Yes

No

SF 438

Panoramic Camera

1.42

NTSC

H.264, MJPEG

No

Yes

Yes

No

NF 302

IP Camera

1.64E0_1.06

NTSC

MPEG-4 MJPEG

No

No

Yes

No

Additional Notes on Panasonic Devices

  • Panasonic devices have not yet been qualified to support redundancy in Cisco VSM 7.
  • Only same field of views can be configured on primary and secondary streams on Panasonic cameras SW458/SF438.
  • The following table documents the various Field-Of-Views supported for the Panasonic SF 458 and SF 438 panoramic cameras and support for PTZ and Motion Detection for these Field-Of-Views.

Table 19 Panasonic SF 458 and SF 438 Field-Of-Views Support

Model

Field Of View

PTZ

Motion Detection

Panasonic SW458 and SF438

Panoramic 360 degree view

No

Yes

Double Panorama view(2 panoramic view of 180 degree)

No

Yes

Panorama view (180 degree view)

No

Yes

Quad view

No

No

Single view

Only with View Area 1

No

Supported Devices: Pelco

Table 20 provides information about Pelco devices that this release supports.

Table 20 Supported Pelco Devices

Model

Type

Supported FW Version

Video Formats

Media Types

Audio

Dual Stream

Motion Detection

Firmware Upgrade

Pelco ExSite

IP Camera

TXB-N-1.9.2.12-20131118-1.2084-O1.10263

NTSC, PAL

H.264, MJPEG

No

Yes

Yes

Yes

Pelco Spectra IV TXB IP (MPEG4)

IP Camera

01.02.0018

NTSC

MPEG4, MJPEG

No

Yes

No

No

Pelco NET5404T

Encoder

1.8.2.18-20121109-1.3081-O3.8503

NTSC, PAL

H.264, MJPEG

Yes

Yes

Yes

No

Pelco NET5401T

Encoder

1.9.2.1-20130619-3.3081-O3.9819

NTSC, PAL

H.264, MJPEG

Yes

Yes

Yes

No

Additional Notes on Pelco Devices

  • Pelco devices have not yet been qualified to support Redundancy in Cisco VSM 7.
  • Audio volume controls are not supported for NET540XT
  • For Pelco NET540xT PTZ to work, the analog camera should be chosen as Pelco Analog Camera (pelco_sarix) in Operations Manager and not as Pelco D.
  • The user needs to directly configure the Serial protocol on the Pelco NET540XT encoder outside of Cisco VSM.
  • The Pelco Spectra IV TXB-N (H.264 capable model) run Pelco Sarix firmware and can be supported in Cisco VSM as a Pelco Sarix Generic IP camera (additional details in the Generic IP camera section).

Supported Devices: Sony

Table 21 provides information about Sony devices that this release supports.

Table 21 Supported Sony Devices

Model

Type

Supported FW Version

Video Formats

Media Types

Audio

Dual Stream

Motion Detection

Firmware Upgrade

HM662

Panoramic Camera

1.1.1

NTSC / PAL

H.264
MJPEG

No

Yes

No

No

RX 530

IP Camera

3.15

NTSC / PAL

H.264 MPEG-4 MJPEG

Yes

No

Yes

No

RX 570

IP Camera

3.15

NTSC / PAL

H.264 MPEG-4 MJPEG

Yes

No

Yes

No

RX 550

IP Camera

3.14

NTSC / PAL

H.264 MPEG-4 MJPEG

Yes

No

Yes

No

Additional Notes on Sony Devices

  • Sony devices have not yet been qualified to support redundancy in Cisco VSM 7.
  • These Sony devices do not support motion detection with the H.264 media type.
  • The Sony SNC-RX5x0 cameras stop streaming video when the Object Detection window is opened in the camera's web interface.
  • For Sony HM662 Panoramic camera, only the 360 degree view is supported. De-warped views are not supported.

Supported Devices: Vivotek

Table 22 provides information about Vivotek devices that this release supports.

Table 22 Vivotek

Model

FW Version for Release 7.14 Compatibility 12

Video Format

Media Types

Dual Stream

Motion Detection 13

Firmware Upgrade

Privacy Mask

Edge Storage

Audio

Contact Closure

SD9361-EHL

Latest: 0102f

NTSC / PAL

H.265/

H.264

MJPEG

Yes

Yes

Yes

No

No

Yes

G.711 pcmu

Yes

SD9362-EH/

SD9362-EHL

Latest: 0102f

NTSC / PAL

H.265/

H.264

MJPEG

Yes

Yes

Yes

No

No

Yes

G.711 pcmu

Yes

12.The minimum firmware is required for video streaming and recording functionality. The latest firmware may be required to support new features, as indicated in the feature columns or descriptions. For more information, including caveats and supported features, see the release notes for the camera model and firmware version.

13.Five window video motion detection.

Supported Devices: Generic IP Cameras

Cisco VSM Release 7.14 provides the following device drivers to support IP cameras from various vendors. The functionality they support will depend on the particular device that they are used with. They are intended to provide a quick and easy way to support devices for which there isn't yet a specific driver available for Cisco VSM. Since these drivers may not be tested with a specific device, some issues may be encountered. When using these drivers with a device, failover and redundancy are not supported.

note.gif

Note blank.gif The vendor specific generic driver should always be used before a non-vendor specific driver such as ONVIF.

Table 23 Supported Generic Devices

Type

Supported Version

Video Formats

Media Types

Audio

Dual Stream

PTZ

Motion Detection 14

Firmware Upgrade

Arecont

Arecont Non Panoramic Models

NTSC

H.264 MJPEG

No

Yes

No

Yes

No

Bosch Generic

CPP4 - 6.22
CPP7 - 6.30

NTSC

H.264 MJPEG

Yes

Yes

Yes

Yes

No

Bosch Panoramic

CPP4 - 6.22

NTSC

H.264 MJPEG

Yes

Yes

Yes

Yes

No

Generic Axis

3.0 / Firmware 5.x

NTSC / PAL

H.264 MJPEG

Yes

Yes

Yes

Yes

No

Generic Axis

2.0 / Firmware 4.3

NTSC / PAL

MPEG4 MJPEG

Yes

Yes

Yes

Yes

No

IQEye H264

V3.4/5

NTSC

H264
MJPEG

No

Yes

No

Yes

Yes

IQEye JPEG

V3.1/2

NTSC

MJPEG

No

No

No

Yes

Yes

Mobotix

MX Series

NTSC / PAL

MJPEG

No

No

No

Yes

No

ONVIF

2.2

NTSC / PAL

H.264 MPEG-4 MJPEG

Yes

Yes

Yes

Yes

No

Panasonic

-

NTSC / PAL

H.264 MPEG-4MJPEG

No

Yes

Yes

Yes

No

Pelco Sarix

Only IP cameras with Sarix Firmware

NTSC / PAL

H.264 MJPEG

No

Yes

Yes

Yes

No

Sony

6th Generation IP cameras

VMxxx and

VBxxx

NTSC / PAL

H.264 MJPEG

Yes

Yes

Yes

Yes

No

Sony

2nd, 3rd, 4th and 5th generation Sony IP cameras

NTSC / PAL

H.264, MPEG-4, MJPEG

Yes

Yes

Yes

Yes

No

14.Only ONVIF cameras manufactured by,Samsung, and Vivotek support motion detection. Motion windows must be configured directly on the camera using the camera UI before the camera is configured using Cisco VSM.

Known Limitations

  • Supports only IP Cameras, no support for Encoders
  • No contact closure support
  • Multicast streaming is supported only for the primary stream
  • Multicast port must be an even number within the range 16000:19999
  • Audio Multicast issues are observed on most of the ONVIF cameras. Hence do not enable audio when multicast is enabled for video.
  • Capture Mode on the camera cannot be changed using ONVIF APIs. So, it is assumed that the camera is in the desired capture mode before adding it to VSOM using ONVIF

Device Specific Limitations

  • This ONVIF driver has been tested with a limited number of camera models from Axis, Sony, Panasonic, Bosch, Pelco, Samsung, J2000IP, and Cohu. We have found that these cameras have some variations in how they have implemented the ONVIF specification. Hence there may be compatibility issues when using this ONVIF driver with a particular device that is ONVIF compliant.
  • Some of the known caveats are listed below:

AXIS

  • ONVIF user account—Some Axis cameras require a special ONVIF user account, which can be created on the camera's web interface before adding an AXIS ONVIF camera to the VSOM. This page is at Setup --> System Options --> Security --> ONVIF --> Add
  • Camera and VSMS (Media Server) Time Synchronization—ONVIF camera and VSMS server to which ONVIF camera is being added should have their time synchronized ideally using NTP.

SAMSUNG

  • Megapixel Mode setting on the camera SND-7080
  • To support the resolutions (1600*1200) and (2048*1536), change the Megapixel Mode to 3-Megapixel in the following page on the camera browser: Settings -> Audio & Video -> video profile -> Megapixel mode

COHU

  • Enable Authentication on the camera before adding it to VSOM in the camera browser, go to Camera Setup -> Configuration -> User Settings. Select User and enable "Require Password" field.
  • Media Transport Type— Only UDP is supported. Streaming fails if TCP is selected.
  • Unsupported Resolutions —Streaming fails for the resolutions 176*144, 176*120, 160*120
  • Codec Change through VSOM— Switching from H264 to JPEG or vice-versa requires a camera reboot. And camera needs to be deleted and added in VSOM after camera is up.
  • Support for Audio— Camera does not support ONVIF Audio

BOSCH

  • Frame rate— Only Framerate 30 is supported
  • Dual Streaming— Secondary configuration overwrites the primary configuration. So, dual streaming is not supported on Bosch cameras using ONVIF.

PANASONIC

  • Capture Mode Setting— If the camera is added in VSOM using Multicast, changing the capture mode on the camera browser manually causes the streaming to fail. After this, only the unicast streaming works
  • User Authentication— User Authentication should be enabled in the camera browser as follows - Setup -> User mng -> User auth. Choose ON for User auth.

SONY

  • Media Transport Type— Only UDP is supported. Streaming fails if TCP is selected
  • Support for Audio— Camera does not support ONVIF Audio
  • Set Configuration Issues — Camera returns success even if one or more of the parameters are not valid for that camera/video stream. ONVIF profile gets updated with values but Camera still uses the previous correct value. Recommend to configure only the values as allowed in the camera browser.
  • Support for Password change on the camera— Camera does not support password change for the administrator users using ONVIF API.

Supported Devices: Analog Cameras

This Cisco VSM release provides support for the following analog cameras.

Table 24 Supported Devices: Analog Cameras

Type

Video Formats

Serial Protocol Support

Generic

NTSC / PAL

No

Axis Analog Camera

NTSC / PAL

Encoder dependent: use the encoder's PTZ driver.

For use with Axis VAPIX 3.0 video encoders

Bosch

NTSC / PAL

Yes

Panasonic

NTSC / PAL

Yes

Generic Pelco-D

NTSC / PAL

Pelco-D

Generic Pelco P

NTSC / PAL

Pelco P

Pelco Min-Spectra

NTSC / PAL

Pelco-D

Pelco Analog Camera

NTSC / PAL

Encoder Dependent (for use with only PelcoNET540xT encoders)

Cyberdome I

NTSC

Yes

Cyberdome II

NTSC

Yes

Notes on Cyberdome devices

  • The Cyberdome I and Cyberdome II devices also have On Screen Display Menu support.

Device Models Validated in Cisco VSM as Generic IP Cameras

The camera models listed in Table 25 have been tested with VSM Release 7.14 as generic IP cameras.

Table 25 Supported Generic IP Cameras

Model

Type

Firmware

Format

Media Types

Audio

Dual Stream

PTZ

Motion Detection

Firmware Upgrade

Arecont AV1355

Arecont

65151

NTSC / PAL

H.264

No

Yes

No

Yes

No

Arecont AV3115

Arecont

65218

NTSC / PAL

H.264

No

Yes

No

Yes

No

Axis 215

Axis VAPIX 2.0 /Firmware 4.3

4.48.4

NTSC / PAL

MPEG4, MJPEG

Yes

Yes

Yes

Yes

No

Axis 3301

Axis VAPIX 3.0/Firmware 5.x

5.41.2

NTSC / PAL

H.264, MJPEG

Yes

Yes

No

Yes

No

Axis 3367

Axis VAPIX 3.0/Firmware 5.x

6.10.1

NTSC / PAL

H.264, MJPEG

Yes

Yes

No

Yes

No

Axis Q6034

Axis VAPIX 3.0/Firmware 5.x

5.41.1.2

NTSC / PAL

H.264, MJPEG

Yes

Yes

Yes

Yes

No

Axis Q6034-E

ONVIF 2.0

5.41.1.2

NTSC

H.264, MJPEG

Yes

Yes

Yes

No

No

Axis Q6045

ONVIF 2.2

5.55.1.1

NTSC

H.264, MJPEG

No

Yes

Yes

No

No

Bosch FLEXIDOME IP 7000MP Panoramic

Bosch Panoramic

6.22.0007

NTSC

MPEG4, MJPEG

Yes

Yes

No

No

No

Bosch FLEXIDOME IP dynamic 7000 VR

Bosch Generic

5.93.0025

NTSC

MPEG4, MJPEG

Yes

Yes

No

No

No

Bosch FLEXIDOME IP outdoor 5000 HD

Bosch Generic

6.22.0007

NTSC

MPEG4, MJPEG

No

Yes

No

Yes

No

Bosch FLEXIDOME IP starlight 6000 VR

Bosch Generic

6.30.0139

NTSC

MPEG4, MJPEG

Yes

Yes

No

No

No

IQinVision IQ755

IQEye JPEG

V3.1/2

NTSC

MJPEG

No

No

No

Yes

Yes

IQinVision IQ853

IQEye Jpeg

V3.1/2

NTSC

MJPEG

No

No

No

Yes

Yes

IQinVision IQA35N

IQEye H264

V3.4/6

NTSC

H.264, MJPEG

No

Yes

No

Yes

Yes

IQinVision IQM32N

IQEye H264

V3.4/6

NTSC

H.264, MJPEG

No

Yes

No

Yes

Yes

Panasonic NP-502S

Panasonic

1.81

NTSC / PAL

H.264, MPEG4, MJPEG

No

Yes

No

Yes

No

Panasonic SC384

Panasonic

1.44

NTSC / PAL

H.264, MJPEG

No

Yes

Yes

Yes

No

Panasonic SF538

ONVIF 2.1.1

1.31

NTSC

H.264, MJPEG

No

Yes

No

No

No

Panasonic SW458

ONVIF 2.0

1.42

NTSC

H.264, MJPEG

Yes

Yes

No

No

No

Panasonic SW458

Panasonic

1.42

NTSC / PAL

H.264, MJPEG

No

Yes

Yes

Yes

No

Pelco IDS0DN-AD AURX7

Pelco

1.8.2.20-20130211-2.9110-03.9240

NTSC

H.264, MJPEG

No

Yes

No

Yes

No

Pelco ISXOC

Pelco

1.9.2.2-20130717-1.9080-A1.9926

NTSC

H.264, MJPEG

No

Yes

No

Yes

No

Samsung SND-7080

ONVIF 2.1.0

1.10_110819

NTSC

H.264, MJPEG

No

Yes

No

No

No

Samsung SND-7080

ONVIF 2.0

2.00_121004

NTSC

H.264, MJPEG

No

Yes

No

No

No

Sony CH 240

Sony 2nd, 3rd, 4th and 5th generation Sony IP cameras

1.79.00

NTSC / PAL

H.264, MPEG4, MJPEG

Yes

Yes

No

Yes

No

Sony CH180

ONVIF 2.2

1.34.00

NTSC

H.264, MJPEG

Yes

Yes

No

No

No

Sony VM 631

Sony 6th Generation IP cameras VMxxx and VBxxx

1.3.0

NTSC / PAL

H.264, MJPEG

Yes

Yes

No

No

No

Clipping Support By Application

You can create and view video clips using the following Cisco VSM applications:

Table 26 Video Clip Support

Application

Create

MP4 Clips

Create

CVA Clips

Create

Virtual Clips

View

MP4 Clips 15

View

CVA Clips

View

Virtual Clips

Clip Search Feature

Cisco VSM Operations Manager

Yes

Yes

Yes

Yes

No

Yes

Yes

Cisco VSM Federator

Yes16

Yes

No

Yes17

No

Yes18

Yes

Cisco SASD

Yes

Yes19

Yes20

Yes

No

Yes

Yes

Cisco SASD Federator

Yes

Yes

Yes21

Yes

No

Yes

Yes

Cisco VSM Review Player

No

No

No

Yes

Yes22

No

No

15.MP4 clips are saved to the Media Server and play immediately after being downloaded to the monitoring PC. Third-party video players (such as VLC media playerTM) can also be used to view MP4 clips.

16.Create MP4 clips using the Federator Thumbnail Search.

17.Federator clips must be downloaded and played using either Cisco Review Player or VLC.

18.Double-click the virtual clip in Federator Clip Search to launch the player.

19.SASD allows CVA clipping for multi-pane in Sync Mode only.

20.Thumbnail Search supports MP4 clip creation only.

21.Thumbnail Search supports MP4 clip creation only.

22.Cisco video archive (CVA) files can only be opened in applications that support the CVA format (such as the Cisco Review Player).

note.gif

Note blank.gif When converting a virtual clip to an MP4 file, only the entire duration of the virtual clip can be saved, not a segment.

Obtaining and Installing Licenses

To install a license, purchase the license and obtain the license file, then upload the file to the Operations Manager.

Table 27 lists the part numbers for the Cisco VSM licenses. Multiple camera and VSMS licenses can be included in a single license file. For example, a single license file might include support for 25 additional cameras and two additional VSMS devices.

Table 27 License Part Numbers

Part

Description

Physical Server Licenses (for Server Services)

FL-CPS-MS-SW7

License for 1 Media Server on a physical server (Cisco UCS or MSP)

FL-CPS-OM-SW7

License for 1 Operations Manager on a physical server (Cisco UCS or MSP)

L-CPS-MS-SW7=

eDelivery license for 1 Media Server on a physical server (Cisco UCS or MSP)

Virtual Machine (VM) Licenses (for Server Services)

L-CPS-VSMS7-B-VM=

eDelivery license for one Media Server on a VM running on a Cisco UCS B Series

L-CPS-VSOM7-B-VM=

eDelivery license for one Operations Manager on a VM running on a Cisco UCS B Series

L-CPS-VSMS7-C-VM=

eDelivery license for one Media Server on a VM running on a Cisco UCS C Series

L-CPS-VSOM7-C-VM=

eDelivery license for one Operations Manager on a VM running on a Cisco UCS C Series

L-CPS-VSMS7-E-VM=

eDelivery license for one Media Server on a VM running on a Cisco UCS E-Series

L-CPS-VSOM7-E-VM=

eDelivery license for one Operations Manager on a VM running on a Cisco UCS E-Series

Cisco VSM Federator Licenses

L-CPS-VSM7-FD=

eDelivery license for one base Cisco VSM 7 Federator

L-CPS-FD-VSOM=

eDelivery license for one Operations Manager in Federator

L-CPS-FD-VSOM-X=

eDelivery license for one Operations Manager Express in Federator

Cisco SASD Licenses

L-CPS-SASD-7=

eDelivery license for 1 SASD with Cisco VSM 7

Camera Licenses

L-CPS-VSM7-1CAM=

eDelivery license for 1 camera connection with Cisco VSM 7

Camera App Licenses

Note The following licenses are used when managing Camera Apps using Cisco VSM Operations Manager. These licenses are different than those used when installing and managing the Camera Apps directly on the device (using the device UI).

L-FL-IVVA-T1-VSM=

Tier 1 Cisco IP Camera Intuvision Video Analytic App for VSM

Notes

  • A license for 10,000 Cisco cameras is included by default (you do not need to purchase and install an additional license for Cisco cameras).
  • You can add 1 Media Server and 10 non-Cisco cameras without a license for initial setup purposes only. This feature is removed when you add any permanent license.

Procedure

Step 1 blank.gif Purchase additional licenses:

a. blank.gif Determine the part number for the license you want to purchase (see Table 27 ).

b. blank.gif Purchase the license by contacting your Cisco sales representative or any Cisco reseller. For more information, visit http://www.cisco.com/en/US/ordering/index.shtml.

c. blank.gif When the purchase is complete, you are issued a Product Authorization Key (PAK) in paper form, or in an e-mail message.

Step 2 blank.gif Obtain the license file:

a. blank.gif Locate the Product Authorization Key (PAK) that was created with the purchase.

b. blank.gif In a web browser, open the Cisco Product License Registration web page.

http://www.cisco.com/go/license/

c. blank.gif Follow the on-screen instructions to complete the form and enter the Product Authorization Key (PAK). When you are done, a license file with the extension.lic is sent to your e-mail address.

d. blank.gif Transfer the file to the drive of the PC used for the configuration.

Step 3 blank.gif Install the license file in Cisco VSM:

a. blank.gif Log in to the Operations Manager.

b. blank.gif Select System Settings > Software Licensing.

c. blank.gif Click Add and select the license file located on your local drive.

d. blank.gif Click Save to install the file and activate the additional capacity.

The additional capacity is available immediately. You do not need to restart the server or take additional steps.

See the Cisco Video Surveillance Operations Manager User Guide for more information.

 

Understanding the Cisco VSM Software Types

Table 28 describes the different types of software and firmware that are installed on servers, cameras, and encoders.

Table 28 Cisco VSM Software Types

Software Type

Description

System software

System software denotes the Cisco VSM software, including Media Server, Operations Manager, Cisco VSM Management Console, Safety and Security Desktop and Multipane clients. All servers running the Operations Manager and associated Media Server services must run the same software version.

Use the Operations Manager to update the System Software on all servers (such as Media Servers) associated with the Operations Manager. See the Cisco Video Surveillance Operations Manager User Guide for instructions.

Notes:

  • The Operations Manager and all associated servers must run the same system software version.
  • To update a Federator server, log in to the Federator server Management Console. See the Cisco Video Surveillance Operations Manager User Guide for instructions.
  • To repair or restore the Cisco VSM system software, see the Cisco Video Surveillance Manager: Install and Upgrade Guide for your hardware platform. For VM installations, see the Cisco Video Surveillance Virtual Machine Deployment and Recovery Guide for UCS Platforms).

OVA image

(for VM installations)

OVF template files are used to install the system software as a virtual machine (VM) on a supported Cisco Unified Computing System (UCS) platform.

  • OVA template files are downloaded from the Cisco website.
  • The file format is.ova. For example: Cisco_VSM-7.12-331d_ucs-bc.ova
  • See the Cisco Video Surveillance Virtual Machine Deployment and Recovery Guide for UCS Platforms for instructions to install the .ova image and perform the initial VM setup.
  • After the VM setup is complete, use the Management Console to complete the configuration.

USB Recovery Disk image

Use the USB Recovery Disk image to create a Cisco VSM 7 Recovery Flash Drive (for example, on a USB stick). The recovery disk can be used do the following:

  • Repair: reinstalls the Operating System files and partitions without erasing video files stored on the server. You must backup the Cisco VSM database before using the recovery image, and then restore the database after the recovery process is complete. This action also preserves the RAID configuration.
  • Factory Restore: Restores the server to its factory default settings, reinstalls the operating system, and clears and reconfigures the RAID. This action deletes all data, configurations, software and video files from the appliance, and then reinstalls the operating system and Cisco VSM software. Perform this procedure only if necessary.

See the Cisco CSS UCS Server User Guide for more information.

Device firmware

Device firmware is provided by the device manufacturer. The firmware for Cisco devices can be upgraded using Operations Manager. Firmware for other manufacturers is upgraded using a direct connection.

See the "Upgrading Camera and Encoder Driver Firmware" section of the Cisco Video Surveillance Operations Manager User Guide for instructions to upgrade Cisco device firmware, or refer to the device documentation.

Device driver packs

Device driver packs are the software packages used by Media Servers and the Operations Manager to interoperate with video devices, such as cameras. Driver packs are included with the Cisco VSM software, or may be added to a server at a later time to add support for new devices or features.

  • Install new driver packs to add support for additional devices.
  • Upgrade existing driver packs to enable support for new features.
  • When updating or installing a driver pack, you first install the file on the Operations Manager, and then on the Media Servers that support the cameras or encoders. You can install the new version on all Media Servers, or only the Media Server(s) that support the affected devices. If the driver pack version is different on the Media Servers in your deployment, a driver pack mismatch error can occur.

–blank.gif A warning message is informational only and the cameras and encoders can be configured normally.

–blank.gif A critical message appears if the driver pack mismatch will impact the functionality or compatibility between the Operations Manager, Media Servers, and the video device. The upgrade is not allowed. Camera and encoder templates cannot be revised until the same driver pack version is installed on all Media Servers.

Note We strongly recommend upgrading driver packs using the Operations Manager interface (see the "Driver Pack Management" section of the Cisco Video Surveillance Operations Manager User Guide). This allows you to upgrade multiple servers at once.

Language Packs

Language packs can be added to display the Cisco VSM user interfaces in non-English languages.

Language packs are added using the Operations Manager (release 7.6 and higher). See the Cisco Video Surveillance Operations Manager User Guide for instructions.

Obtaining Cisco VSM Software

Complete the following procedure to obtain software and other information for the Cisco VSM products and components:

Procedure

Step 1 blank.gif Go to the Cisco Video Surveillance Manager product page.

Step 2 blank.gif Click Download Software.

Step 3 blank.gif Select a product category. For example:

  • Video Surveillance Device Driver
  • Video Surveillance Manager Stand-alone Tools
  • Video Surveillance Media Server Software (including system software)

Step 4 blank.gif Select the release for your server, device, or deployment (Figure 1).

Step 5 blank.gif Click Download or Add to Cart and follow the onscreen instructions.

Figure 1 Download Software Page

vsm_rn_7_14_4-8.jpg

Alternate Procedure

You can also navigate the Cisco Physical Security product pages to download software updates and other information:

Step 1 blank.gif Go to the following URL.

http://www.cisco.com/go/physicalsecurity

Step 2 blank.gif Click View All Physical Security Products.

Step 3 blank.gif Click IP Video Surveillance.

Step 4 blank.gif Click Cisco Video Surveillance Manager.

Step 5 blank.gif Click Download Software for this Product.

Step 6 blank.gif Click a Software Type and follow the onscreen instructions.

For example: Video Surveillance Media Server Software (Figure 1).

Step 7 blank.gif Select the release for your server, device, or deployment.

Step 8 blank.gif Click Download or Add to Cart and follow the onscreen instructions.

Caveats

This section includes the following topics:

  • Using the Software Bug Search Tool
  • Open Caveats
  • Resolved Caveats

Using the Software Bug Search Tool

You can use the Bug Search Tool to find information about most caveats for Cisco VSM releases, including a description of the problems and available workarounds. The Bug Search Tool lists both open and resolved caveats.

To access Bug Search Tool, you need the following items:

  • Internet connection
  • Web browser
  • Cisco.com user ID and password

To use the Software Bug Search Tool, follow these steps:

Procedure

Step 1 blank.gif To access the Bug Search Tool, go to https://tools.cisco.com/bugsearch/

Step 2 blank.gif Log in with your Cisco.com user ID and password.

Step 3 blank.gif To look for information about a specific problem, enter the bug ID number in the Search for field.

Step 4 blank.gif For more information, go to the Bug Search interactive tour.

 

Open Caveats

Table 29 lists caveats that are open in this release.

Table 29 Open Caveats

Caveat

Headline

CSCvx71355

Getting Media Server unreachable after replacing old Media Server which has failover configured to another new Media Server.

CSCvx79276

Not able to view HTML 5 stream on Chrome.

CSCvs89900

Unable to upgrade SASD via unattended video wall with "Auto-Upgrade Video Wall" option.

CSCvt34821

Video pane with 360 degree camera cannot be selected in multipane view.

CSCvx95597

Database replication error does not clear from VSOM-UI after Replace HA Config.

CSCvx98695

Users unable to view Live/recorded streams if both leader & peer VSOM servers switch to standby.

CSCvx99103

VIP not accessible in VSOM-HA.

CSCvy12474

Getting ums_schema_upgrade-1.0.157.sql - FAILED while restoring Media Server 7.12.0 backup on 7.14.3 Media Server.

CSCvu99235

Unable to upgrade VSOM from 7.14.1 to 7.14.2/7.14.3/7.14.4 from VSOM UI.

CSCvz58135

Http server core dump created due to MySQL third-party component.

CSCwa10549

Unable to install VMware Tools after upgrading to 7.14.x.

CSCvz92063

Http server core dumps due to "Out of memory" condition by ssl, libstdc++.

Resolved Caveats

Table 30 lists caveats that are resolved in this release.

Table 30 Resolved Caveats

Caveat

Description

CSCvy47675

Intermittent Http server core dump alert on VSOM handling larger deployment sites.

CSCvy58410

System fails to add SMTP server in 7.14.3.

CSCvy91278

While uploading analytics camera apps, get error.

CSCvz29455

VSM 7.14.X – Vulnerable due to the TLS1.0 and TLS1.1 enabled on port 61615 and 61612.

Appendix

Upgrade instructions for VSM with SAN storage

Upgrading VSM to version 7.14.0 or higher, may run into issue with SAN setup running as RAW Disk on VM's. This is a Known issue acknowledged by RedHat; A solution is provided by RedHat which suggests setting SCSI parameter for a VM setting to "True" in order to upgrade Red-Hat OS and VSM version

Red Hat article reference- https://access.redhat.com/solutions/3661051

We advise to apply the below solution before you upgrade to 7.14.0 and higher versions.

If you missed the step before upgrade, and if you see the same symptoms then you can still apply the step after the upgrade and restart the server.

There are two ways to edit SAN parameters for VM settings.

1. Auto - tool/script that updates the parameter for all VMs for and ESXiserver, Contact Cisco Technical Assistance Centre.

2. Manual - Steps as below.

  • Run the following command on the each server to find out scsi controller and target number for each drives.

# cat /proc/scsi/scsi

Example output :

Host: scsi1 Channel: 00 Id: 02 Lun: 00

Vendor: XYZ Storage Model: ABC Rev: 1.0

Type: Direct-Access ANSI SCSI revision: 05

Note scsi# and ID# for each drive.

  • Power off Virtual machines.
  • Edit.vmx file of each Media Server Virtual Machine. Perform below steps from ESXi server to configure.vmx file

a. blank.gif Connect to the ESXi server

b. blank.gif Click Edit Settings, then select "VM Options".

c. blank.gif Scroll down to "Configuration Parameters" and click "Edit Configuration".

d. blank.gif Click "Add parameter".

e. blank.gif For each LUN add 'ignoreDeviceInquiryCache' as below

Key = scsiX:Y.ignoreDeviceInquiryCache

Value = true

where X,Y are SCSI controller number and SCSI target number noted in step 1.

Click OK and Save settings.

Below are the images for reference

vsm_rn_7_14_4-9.jpg

vsm_rn_7_14_4-10.jpg

vsm_rn_7_14_4-11.jpg

vsm_rn_7_14_4-12.jpg

vsm_rn_7_14_4-13.jpg

  • Power on servers.
  • Follow regular upgrade process.

Related Documentation

See the following locations for the most current information and documentation:

Cisco Video Surveillance 7 Documentation Roadmap

Descriptions and links to Cisco Video Surveillance documentation, server and storage platform documentation, and other related documentation.

http://www.cisco.com/go/physicalsecurity/vsm/roadmap

Cisco Physical Security Product Information:

www.cisco.com/go/physicalsecurity/

Cisco Video Surveillance Manager Documentation Website

www.cisco.com/go/physicalsecurity/vsm/docs

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1721R)

Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.

Release Notes for Cisco Video Surveillance Manager, Release 7.14.4
© 2008 - 2021 Cisco Systems, Inc. All rights reserved.

cisco video surveillance design guide

Source: https://www.cisco.com/c/en/us/td/docs/security/physical_security/video_surveillance/network/vsm/release_notes/7_14_4/vsm_rn_7_14_4.html

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